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Complaints and corrections

Report a football data problem clearly and quickly.

AdvanceScores welcomes reports about incorrect live scores, football fixtures, results, lineups, match events, statistics, club details, competition information, technical problems, privacy concerns and service complaints.

What you can report

Complaints and correction categories

Match or score correction

Incorrect date, kickoff time, clubs, competition, match status, score, venue or result.

Lineup, event or statistic issue

Missing or incorrect player, formation, goal, card, substitution, rating or match statistic.

Club or competition identity

Incorrect name, country, logo, duplicate record or page resolving to the wrong football entity.

Technical or accessibility problem

Broken link, layout overflow, unreadable content, missing image, date-picker failure or other website error.

Privacy or legal concern

Questions about contact information, browser storage, intellectual property or policy compliance.

Service complaint

A concern about how a previous enquiry, correction request or support message was handled.

How to submit a useful complaint

Give enough information for the issue to be checked

STEP 1

Describe the issue

Explain what appears wrong and what you expected to see.

STEP 2

Identify the page

Include the full AdvanceScores page URL, match, club or competition.

STEP 3

Add supporting detail

Include the relevant date, time, screenshot description or official reference where available.

STEP 4

Submit through Get in Touch

Choose the most relevant topic so the message can be reviewed correctly.

What happens after submission

The message is reviewed according to the topic selected. Football data reports may require checking the provider record, the match date and the relevant competition or club information. Technical reports may require reproducing the issue on a particular browser or device.

Submitting a complaint does not guarantee a specific outcome or response time. Some data changes depend on third-party providers. AdvanceScores may request more information when the original report is not clear enough to investigate.

Urgent and official matters

AdvanceScores is not an emergency service, official club, competition organiser or governing body. For urgent safety matters, official disciplinary decisions, ticketing, accreditation or competition administration, contact the responsible official organisation.

For copyright, trademark or privacy requests, clearly identify the protected material or personal information, explain your relationship to it and provide a reliable way to contact you.

Ready to report the issue?

Include the page URL, match details and a clear explanation.

Choose Match or data correction, Website technical issue, Privacy request, Copyright or trademark, or another relevant topic.

Open Get in Touch